SHIPPING POLICY

1. Overview

Mandy McKernan Photography offers shipping within South Africa. All products are carefully packaged to ensure they arrive safely and in excellent condition.

Shipping costs and delivery timelines vary depending on the destination, product type, and selected shipping method.

2. Order Processing

Orders are typically processed within 3–5 business days.
During busy periods (such as new releases, promotions, or peak gifting seasons), processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.

Custom, limited edition, or made-to-order items may require additional processing time. Any extended timelines will be communicated clearly at checkout or after purchase.

3. Shipping Within South Africa

Orders are shipped via trusted courier services.
Delivery typically takes 2–5 business daysafter dispatch, depending on location.
Delivery times may be longer for outlying or remote areas.

Shipping fees are calculated at checkout based on your location and order size.

4. Packaging & Care

All items are packaged with care to protect them during transit.
If your order arrives damaged, please notify us within 48 hours of delivery, including clear photographs of the packaging and item.

5. Incorrect Address or Failed Delivery

Please ensure your shipping details are correct at checkout.